We had hoped that only the back bedroom slide was affected by the hydraulic oil leak, but alas, it was not to be. After a certain amount of discussion (including some non-repeatable language), we decided to call CoachNet. Now we got a membership in CoachNet when we bought Auntie Violet as part of the purchase, but fortunately have never had to use it.
A very nice lady answered their 888 number and the first question she asked (before she even asked our name or membership number!) was whether we were in a safe place. Once I assured her we were safely ensconced in an RV park, she proceeded to ask all of the other pertinent questions about the rig and what our problem was. When she had everything she needed, she said she'd have a technician call us back as soon as one was free. Sure enough, in less then five minutes a technician called and brainstormed the problem with Forry. They decided the best thing to do would be to contact a mobile unit to see if they could come out and fix it.
Fifteen or so minutes later, the CoachNet tech called back and said he had located a mobile service unit from the Salt Lake City area that could be here in about an hour. And a few minutes later Liam from Big C Mobile Service called, asked a few more questions and said he was on his way. A little after noon this rig drove into the park and off came the radiator shield again --
Liam looked the situation over, then drove into town to see if he could find a coupler that would work. He came back empty-handed and they went to Plan B.
Liam inserted a screw into the leaking hose and then put two clamps on the outside to hold it. They tested the slides to make sure there was enough hydraulic fluid in the system to close the living room slides. Liam said he was so sure that his jerry-rig would hold, that he'd come out again for free in the morning if the slides didn't come in. I sure hope he's right!
Somewhere in there while this was all going on, the tech from CoachNet called back to make sure the mobile unit had gotten here. All in all, it was an interesting experience. CoachNet paid for the service call, driving time and the mileage for the mobile unit. We were responsible for the parts and labor used while he was here. (2 clamps @ $2 each; $75 for one hour's labor; and $27.62 for taxes and credit card fee). We ended up paying $105.62 of the $308.12 bill.
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